Fraud Detection and Prevention

United Heartland is committed to preventing and detecting fraud through our experienced claims team and an Investigative Services Unit. This unit:

  • Is staffed with former law enforcement professionals who are experts in investigating potential workers’ comp fraud.
  • Includes claims examiners, certified by the National Insurance Crime Bureau, who detect fraud early in the claims reporting process to prevent unnecessary expenses.
  • Aggressively prosecutes fraud in partnership with appropriate authorities.

To report fraud, call our anonymous tip line – 1-800-944-FRAUD (3728). For more information about our Investigative Services Unit, please watch the videos below.

ISU Philosophy & Overview

ISU Philosophy & Overview

ISU Causation Analysis Program

ISU Causation Analysis Program

ISU Fraud

ISU Fraud

ISU Approach & Methodology

ISU Approach & Methodology